Thank you for choosing LIONMTS and Webmail.us for your email needs. Below is some information to help you set up and manage your email services.
Can I send broadcast emails (more than 100 recipients)?
I am having email issues not listed above, who do I call?
How do I set up my email boxes?
Password: Will be provided in a separate email
2. Click on Email Accounts
3. Click on Mailboxes
4. Click the Add Mailbox button
5. Enter the following information in the spaces provided:
Mailbox—Enter a unique username for the email account. This username will also be the email address
Password—Enter a password you would like to use for this account
Re-type Password—Retype the password you entered in the Password box
If desired, you can enter additional information about the user in the fields provided. This is not required.
6. Click the Save button.
Note: If you are unable to create a new account because you have reached your maximum number of mailboxes, please contact your LIONMTS Sales Executive to purchase additional boxes.
For more information on using the control panel to manage your mailboxes please visit the following link:
You can access your email anywhere you can access the internet. Simply go to the following website address:
To log on, enter your email address for the username and the password you or your administrator selected for your account.
For more information on how this service works please see the following user guides.
Configuring Microsoft Outlook for use with your email can be done easily by using the Auto-Config tool provided by Webmail.us. This tool will save you time and headache by doing the configuration for you. Visit the following link to get started:
For assistance using the Auto-Config tool, please reference the email guides located here:
*Please be aware that LIONMTS does not support 3rd party software. For assistance with any 3rd party software please contact the appropriate provider.
Instructions for configuring your email with most other (non-Outlook) email programs can be found here:
*Please be aware that LIONMTS does not support 3rd party software. For assistance with any 3rd party software please contact the appropriate provider.
Webmail.us email services are compatible with most wireless devices. Instructions for configuring your wireless device can be found here:
*Please be aware that LIONMTS does not support 3rd party software. For assistance with any 3rd party software please contact the appropriate provider.
To increase the storage capacity of any of your email boxes or to add additional boxes to your account, please contact your LIONMTS Sales Executive.
Begin by verifying the sender sent the message to the correct email address. It only takes a single typo to prevent emails from reaching you. Once you have ensured the correct address was used, check to see if the sender received an email indicating their message was undeliverable. If he or she did, the email may include a description of why the email failed to reach you.
Here are some common reasons why people may be unable to send email to you:
- Your box is full – you cannot receive messages if your email account has reached it's storage limit.
- The sender's email may have been identified as spam and blocked from your account (See http://www.webmail.us/docs/support/webmail-6.0.pdf for information on managing spam)
- The sender's email service is not functioning (crashed server, power outage, or any other sort of technical difficulty)
If you have verified none of these issues are ocurring and you are still having difficulty receiving emails, please contact our technical support at 1-800-655-6188.
Begin by verifying you sent the message to the correct email address. It only takes a single typo to prevent emails from reaching their recipient(s). Once you have ensured the correct address was used, check to see if you received an email indicating the message was undeliverable. If you did, the email may include a description of why the email failed.
Here are some common reasons why your emails may fail to reach their recipients:
- The recipient's email box is full – many email systems have limitations to the amount of email a user can accumulate. If the recipient has reached his/her email account limit, emails may be rejected.
- Your email may have been identified as spam and blocked from the recipient's account.
- Your email server may not be functioning. Check http://www.webmail.us/support/system-status to see if there are any known issues with your service.
If you have verified none of these issues are ocurring and you are still having difficulty sending emails, please contact our technical support at 1-800-655-6188.
Webmail.us has a great spam filter already in place to help you avoid spam. If you are still receiving an unmanagable number of unsolicited emails (or emails from a person you want to block) you can adjust your spam filter settings. To do so, please reference the Spam Filter Preferences section listed of the Webmail.us user guide:
Your webmail supports both email forwarding and an out of office assistant. To learn how these tools are used please see the Vacation and Email Forwarding section of the Webmail.us user guide:
In order to combat spam, neither LIONMTS nor Webmail.us supports the broadcast emailing of mass unsolicited emails. If you are interested in email marketing and would like more information please visit the following link:
To add email marketing services to your account please contact your LIONMTS Sales Executive for details.
LIONMTS requires all users to abide by our spam policy. Our policy can be found here:
Before you call regarding email issues please view the Service Alerts page. This page will list any known service issues or outages. If you do not find your issue listed on this page please give us a call at 1-800-655-6188.
Thank you for choosing LIONMTS and Webmail.us for your email needs. Below is some information to help you set up and manage your email services.
Can I send broadcast emails (more than 100 recipients)?
I am having email issues not listed above, who do I call?
How do I set up my email boxes?
Password: Will be provided in a separate email
2. Click on Email Accounts
3. Click on Mailboxes
4. Click the Add Mailbox button
5. Enter the following information in the spaces provided:
Mailbox—Enter a unique username for the email account. This username will also be the email address
Password—Enter a password you would like to use for this account
Re-type Password—Retype the password you entered in the Password box
If desired, you can enter additional information about the user in the fields provided. This is not required.
6. Click the Save button.
Note: If you are unable to create a new account because you have reached your maximum number of mailboxes, please contact your LIONMTS Sales Executive to purchase additional boxes.
For more information on using the control panel to manage your mailboxes please visit the following link:
You can access your email anywhere you can access the internet. Simply go to the following website address:
To log on, enter your email address for the username and the password you or your administrator selected for your account.
For more information on how this service works please see the following user guides.
Configuring Microsoft Outlook for use with your email can be done easily by using the Auto-Config tool provided by Webmail.us. This tool will save you time and headache by doing the configuration for you. Visit the following link to get started:
For assistance using the Auto-Config tool, please reference the email guides located here:
*Please be aware that LIONMTS does not support 3rd party software. For assistance with any 3rd party software please contact the appropriate provider.
Instructions for configuring your email with most other (non-Outlook) email programs can be found here:
*Please be aware that LIONMTS does not support 3rd party software. For assistance with any 3rd party software please contact the appropriate provider.
Webmail.us email services are compatible with most wireless devices. Instructions for configuring your wireless device can be found here:
*Please be aware that LIONMTS does not support 3rd party software. For assistance with any 3rd party software please contact the appropriate provider.
To increase the storage capacity of any of your email boxes or to add additional boxes to your account, please contact your LIONMTS Sales Executive.
Begin by verifying the sender sent the message to the correct email address. It only takes a single typo to prevent emails from reaching you. Once you have ensured the correct address was used, check to see if the sender received an email indicating their message was undeliverable. If he or she did, the email may include a description of why the email failed to reach you.
Here are some common reasons why people may be unable to send email to you:
- Your box is full – you cannot receive messages if your email account has reached it's storage limit.
- The sender's email may have been identified as spam and blocked from your account (See http://www.webmail.us/docs/support/webmail-6.0.pdf for information on managing spam)
- The sender's email service is not functioning (crashed server, power outage, or any other sort of technical difficulty)
If you have verified none of these issues are ocurring and you are still having difficulty receiving emails, please contact our technical support at 1-800-655-6188.
Begin by verifying you sent the message to the correct email address. It only takes a single typo to prevent emails from reaching their recipient(s). Once you have ensured the correct address was used, check to see if you received an email indicating the message was undeliverable. If you did, the email may include a description of why the email failed.
Here are some common reasons why your emails may fail to reach their recipients:
- The recipient's email box is full – many email systems have limitations to the amount of email a user can accumulate. If the recipient has reached his/her email account limit, emails may be rejected.
- Your email may have been identified as spam and blocked from the recipient's account.
- Your email server may not be functioning. Check http://www.webmail.us/support/system-status to see if there are any known issues with your service.
If you have verified none of these issues are ocurring and you are still having difficulty sending emails, please contact our technical support at 1-800-655-6188.
Webmail.us has a great spam filter already in place to help you avoid spam. If you are still receiving an unmanagable number of unsolicited emails (or emails from a person you want to block) you can adjust your spam filter settings. To do so, please reference the Spam Filter Preferences section listed of the Webmail.us user guide:
Your webmail supports both email forwarding and an out of office assistant. To learn how these tools are used please see the Vacation and Email Forwarding section of the Webmail.us user guide:
In order to combat spam, neither LIONMTS nor Webmail.us supports the broadcast emailing of mass unsolicited emails. If you are interested in email marketing and would like more information please visit the following link:
To add email marketing services to your account please contact your LIONMTS Sales Executive for details.
LIONMTS requires all users to abide by our spam policy. Our policy can be found here:
Before you call regarding email issues please view the Service Alerts page. This page will list any known service issues or outages. If you do not find your issue listed on this page please give us a call at 1-800-655-6188.